In case you have never signed up for a web hosting account or you are switching companies and the new one uses an account management tool that you haven’t seen before, you may get bewildered about how to complete a given operation in your account or on your personal computer. This is the reason why, lots of web hosting providers have prepared a knowledge base, which lists the most frequent enquiries and issues associated with the specific platform they use, instead of adding only some general info. This sort of knowledge base will enable you to find the needed info quickly and effortlessly, so you won’t need to commit lots of time and efforts to matters that may require something as simple as clicking on a button or marking a check box. In this way, not only can you get stuff done, but you can also discover a lot of new and useful things, both about the way you can manage your account and about the way the hosting service functions in general.

Extensive Online Documentation in Cloud Hosting

If you have purchased your very first cloud hosting account through our company or have moved your site over to us, you will become familiar with our platform and our in-house created Hepsia hosting Control Panel before you know it thanks to the fact that we have prepared a thorough online knowledge base where you can find all the info that you’ll ever need – both general info in regards to the hosting service as a whole and more specific info about the different features that you can make use of and the obstacles that you could encounter. The articles are available in two locations. The complete article archive is accessible through the Control Panel’s Help section. You can read relevant articles about the different features in every section of the Control Panel as well. You can discover how to accomplish basically everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles offer exhaustive guides, so you’ll never get disorientated because of an ambiguous text. Needless to say, if you encounter a more specific problem and you are unable to find a solution in our knowledge base, you can contact our help desk team members 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated services, will permit you to access the in-depth online help documentation that we’ve compiled for you. The articles themselves feature generic information about our hosting services, informative manuals about the various functions that you can make use of, as well as troubleshooting guidelines that can help you resolve common issues that you could confront. The topics that we have covered include just about everything, from easy things such as how to host a brand-new domain in the account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available in the right corner of the page that you’re on, while the entire article list can be accessed through the all-inclusive Help section.