Installation and Troubleshooting in VPS
The upgrade is obtainable with all virtual private server solutions we offer and you could add it either during the signup or at any time after via your billing CP. It comes with 60 minutes of custom work on your server, so our administrators could aid you with software installation or setup. They can also troubleshoot any piece of software you have already installed in case it doesn't work efficiently, so you'll not have to waste time to determine what is wrong because they can help you in a very quick and expert manner. Since this is a one-time upgrade, you'll be able to get it only if you need it and if a particular task takes shorter time, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you can't do something on your own or when you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a specific task.
Installation and Troubleshooting in Dedicated Hosting
You can add the upgrade to any one of the Linux dedicated hosting we offer at any time that you need it. In case you need any custom work from our admins immediately after your hosting server is ready, you'll be able to acquire the upgrade during the server signup process, or when you need something to be executed later, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 60 minutes work from our administrators on your hosting server, so if you face any problems to install a third-party software or some program gives errors and does not work the way it should, our specialists shall help you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you'll be able to see it in the billing area. This upgrade is perfect in case you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it provides.