A 99.9% Server Uptime
Our cloud hosting platform is based on a stable, top–quality hardware configuration and a heavily tweaked Linux distro. So, regardless of what your site is, or how many site visitors you have, or even if there’s a DoS assault, our machines will stay up and running and your sites will remain online.
Our Linux cloud hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our guarantee remains the same.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s very important to also build your own network architecture. That’s why we set up a custom–configured internal network in all our datacenter facilities. Relying on top–quality Juniper routers and switches, our internal network allows for lightning–fast data transmission rates and is completely redundant.
Therefore, you can enjoy a 99.9% network uptime in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe as well as in our datacenter in Australia, irrespective of which hosting service you have opted for.
A 30–Day Money–Back Guarantee
While we have done our best to minimize all possible risks with our cloud hosting plans and while we provide premium–quality tech support, there are cases when the client is simply not happy with what we have to offer. Or he needs to switch to a more robust hosting solution, such as a virtual private server or even a dedicated hosting server.
That’s the reason why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully happy, we will give you a full refund.
24/7 Technical Support
If you happen to manage a web hosting firm, your tech support engineers are very important. That is the reason why we have mindfully assembled a highly capable group of customer service technicians, each with several years of practice behind his back. With their help, we offer 24x7 support with each of our hosting packages.
And not only that, we offer a 1–hour response time guarantee. All support tickets are answered in under an hour and our average support ticket response time is just twenty minutes!