Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour solution warranty with all our Linux cloud hosting packages, meaning that every single support inquiry you post will be responded to in only 1 hour maximum. Our support crew members have been taught to instantly take care of any situation and to give you timely guidance on any issue that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our staff of specialists is going to be on–line for you 24x7x365 to answer to all of your queries and to remedy any trouble you will have. You will be able to send us a technical support ticket from your Web Control Panel or send us an e–mail at any time. Furthermore, on business days, you could call us or work with the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a complete education base into the Control Panel as a way to have practical step–by–step information at any time. Each area of the Control Panel has its own contextual guide area displaying a list of how–to content articles. We have also prepared movies to give you a more effective idea of just how to complete any presented job.