Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Answer Warranty

  • Our technical help Department is present 24/7/365 to respond to all of your current assistance tickets. Each ticket you submit to us will be replied to within maximum 60 minutes. If your problem demands assistance from an admin, we’ll send the ticket to the person on shift and will notify you that the case is under control.

  • Top quality support service
  • Top–quality Client Assist Service

  • We’ll be working for you 7 days a week to offer guidance and tech support and also to help you with any trouble that you might run into as you are working with your virtual server. We can easily support all installed in advance applications, like your Operating System, server admin panel (dependent upon the VPS type) and the Web Control Panel produced completely by us.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Web Control Panel that comes cost–free with your VPS gives an integrated knowledge base. One can find an assortment of in–depth how to articles and reviews and a number of step by step video guides that present all the regular website managing tasks. You can start using them by hitting the Help or Video keys in the right side of each Control Panel section.